Youssef El Amrani
Founder & Managing Director
Fifteen years in luxury hospitality before L'Intendance. Still personally inspects every new property we take on.
Our Story · Since 2018
Built on a simple promise:your villa, treated as our own.
L'Intendance began with one villa, one caretaker and an owner living 3,000 km away. Today, owners across Marrakech trust us with their keys — and their peace of mind.
- Founded in Marrakech
- 2018
- In-house specialists
- 12
- Owners cared for
- 300+
- Anonymous subcontractors
- 0
One villa. One promise. No excuses.
In 2018, a Paris-based owner handed Youssef the keys to his Palmeraie villa — three weeks after a silent pipe leak had ruined a cedar ceiling no one was watching. The repair cost more than a year of proper care would have.
Youssef made him a promise that became our founding rule: you will never discover a problem after we do. Every visit documented, every dirham quoted in advance, every issue photographed the moment it appears.
Seven years later the team has grown to twelve specialists — cleaners, gardeners, pool technicians, electricians — every one of them employed, trained and insured by us. The promise has never changed.
If an owner has to worry, we have failed. That is the whole job.
Since 2018
Luxury is the absence of worry.
Our mission is invisible: when everything simply works — the pool clear, the garden green, the air cool on arrival — we have done our job. Four values make that possible.
01
Discretion
We work quietly, in uniform, on schedule — your home never feels like a workplace, and your privacy is part of the contract.
02
Excellence
Five-star hotel discipline applied to private properties: checklists, inspections and finishes that survive a white-glove test.
03
Honesty
Photos before opinions, quotes before work, and bad news delivered the day we find it — never on the day you arrive.
04
Responsiveness
A human answers within the hour, interventions happen within the day, and the 24/7 line is answered by someone who knows your villa.
The people holding your keys.
No anonymous subcontractors, ever. These are the people who sign the checklists — and the names you will actually know.
Salma Bennani
Head of Operations
Runs the schedules, the checklists and the photo reports. If you receive an update, Salma has already verified it.
Rachid Oulhaj
Head Technician
Twenty years of villa systems — electricity, plumbing, climate. Finds the fault before the fault finds your ceiling.
A method refined over seven years.
Every property joins the same way — calm, documented and agreed in advance.
- 01
Listen
You tell us about the property, how you use it, and what has gone wrong before.
- 02
Inspect
We walk every room and system, and document the exact starting condition — free.
- 03
Plan
A clear proposal: what we'll do, when, and for exactly how much. You approve first.
- 04
Care
The routine begins — visits, reports, and a villa that is always ready for you.
47-point checklist
Checked. Then checked again.
Good intentions don't keep a villa immaculate — systems do.
- 1
47-point visit checklist
Every routine visit follows the same signed checklist — nothing depends on memory or mood.
- 2
Supervisor spot-checks
Salma's team re-inspects properties unannounced. The standard is the standard, even when nobody is watching.
- 3
Photo reports, verified twice
Every report is reviewed before it reaches you — what you see is what a second pair of eyes confirmed.
- 4
Seasonal deep audits
Twice a year we audit the whole property against its baseline — roofs, seals, systems, garden health.
In writing, not in promises.
Every contract carries the same four commitments — they are the reason owners stay.
Fully insured & declared
A registered Moroccan company with professional liability insurance covering your property and our team.
Fixed quotes, zero surprises
The price you approve is the price you pay. Anything unexpected is photographed and quoted before we touch it.
Answer within the hour
Written into the contract: a human reply within 60 minutes, every day of the year.
Not to standard? Redone free.
If any intervention misses our own checklist standard, we return and redo it at no cost — no discussion needed.
Your Property, Our Care
Now you know us. Let us meet your villa.
A conversation, a free inspection, a clear plan — and one less thing on your mind.
- Reply within the hour
- Insured & based in Marrakech